I’m Right, You’re Wrong

Would you like to learn how to argue, or simply disagree? With the proper skills, you can become more effective in all of your relationships.

Xavier Amador teaches helping professionals and others how to use the LEAP® (Listen, Empathize, Agree, Partner) toolkit to do much more than break an impasse. Whether it’s with your life partner, business partner, or child, knowing how to disagree or argue and end on common ground is key not only to ending conflict in relationships, but also to enhancing intimacy and fostering effective communication. Using the seven LEAP® tools you learn how to:

• Diffuse anger and defensiveness (on both sides)
• Help the other person hear you
• Learn to listen in a nondefensive way that opens doors
• Make your experience and opinion matter
• Become more persuasive
• Create closer and more effective partnerships at home and at work

“We cannot change other people, we can only change ourselves,” Amador says. But the irony, he notes, is that by becoming less defensive, others become less defensive, too, and the potential to resolve conflict in relationships increases greatly.