Refunds and Cancellations

Rhinebeck Campus Programs and Workshops

Omega may cancel a program at any time. If we do, you’ll receive a full refund. Some programs have their own cancellation terms—please check the individual workshop page.

A non-refundable $25 booking fee is charged once per on-campus program order at checkout. The booking fee is charged at checkout only and applies equally to online, phone, and in-person registrations. It is charged once per order, even if multiple workshops are included in the same registration. The booking fee does not apply to date changes, add-ons, or upgrades made after checkout. The booking feed does not apply to donations and standalone membership enrollments or purchases.

Unless otherwise noted on a program page:

If you need to cancel a 2-day workshop:

  • 8 or more days before arrival: Refund minus a $60 processing fee and your $25 booking fee.
  • 7 to 1 day before arrival: Nonrefundable credit toward a future Omega program or stay, minus a $60 processing fee and your $25 booking fee.
  • Arrival day or later / no-show / early departure: No refund or credit.

If you need to cancel a 5-day (or longer) workshop:

  • 8 or more days before arrival: Refund minus a $120 processing fee and your $25 booking fee.
  • 7 to 1 day before arrival: Nonrefundable credit toward a future Omega program or stay, minus a $120 processing fee and your $25 booking fee.
  • Arrival day or later / no-show / early departure: No refund or credit.

Notes:

  • Credits may be applied to any Omega program or stay.
  • We don’t offer refunds based on dissatisfaction with a program’s presentation or content.

 

Online Programs

Online programs are nonrefundable. Online participants are entirely responsible for having working internet, computers and other technology necessary to access Omega online programs at the date and time the program is offered. However, if technical issues caused by Omega or its third-party providers result in cancellation or outages/content loss, then Omega in its sole and exclusive determination may offer a recording, a new date of delivery, refund, or credit.